Interview Question- Answer Tips

"Tell me about the last time a co-worker or customer got angry with you. What happened?"
(The above question is most frequently asked by many Interviewers)
Conflict is inevitable when a company works hard to get things done. Mistakes happen. Sure, strengths come to the fore, but weaknesses also rear their heads. And that's OK. No one is perfect.

But a person who tends to push the blame -- and the responsibility for rectifying the situation -- onto someone else is a candidate to avoid. Hiring managers would much rather choose candidates who focus not on blame but on addressing and fixing the problem.

Every business needs employees who willingly admit when they are wrong, step up to take ownership for fixing the problem, and, most important, learn from the experience.

More Question Answers Click here


1. Tell me about yourself.
2. What are your strengths?
3. Why did you choose this major?
4. What are your plans for the future?
5. Why should I hire you?
6. What are your weaknesses?
7. Why did you decide to attend school at Saint Mary’s?
8. What courses did you like the most? The least? Why?
9. Tell me about your grades. Do you feel you have done the best work for which you are capable?
10. Do you have plans for furthering your education?
11. How did you finance your education?
12. Do you feel you received a good general education?
13. How has your education prepared you for your career?
14. What extra-curricular activities are you involved in? What have you gained from these experiences?
15. Describe your study habits.16. If you could start college over, what would you do differently?
17. How would you describe your ideal job?
18. Why did you choose this career field?
19. Are you a leader or a follower?

20. What kind of work interests you the most?
21. Tell me about the most satisfying job you ever held. The least satisfying.
22. What type of position are you looking for?
23. What are your ideas on salary?
24. How much money do you hope to earn five years from now?
25. What personal characteristics are necessary for success in your field?
26. Describe a situation in which you were successful.
27. How would your best friend describe you? Professor?
28. What motivates you to put forth your greatest effort?
29. Have you had any work experience related to this position?
30. What qualities do you feel a successful manager should have?
31. What kind of people do you enjoy working with?
32. What types of people rub you the wrong way?
33. What frustrates you or makes you angry?
34. Describe a problem you have had and how you dealt with it.
35. How do you spend your spare time? What are your hobbies?
36. Describe for me your most rewarding accomplishment.
37. What have you learned from your mistakes?
38. Describe your supervisory experience.
39. Are you a team player?

40. What kind of boss do you prefer?
41. What do you know about our organization?
42. Why do you want to work for our organization?
43. Do you prefer large or small organizations? Why?
44. In what ways do you think you can make a contribution to our organization?
45. When could you start work?
46. Are you willing to work overtime? Travel? Relocate?
47. Why do you think you might like to live in the community in which our organization is located?
48. How long would you expect to work here?
49. Is there anything else I should know about you?
50. Do you have any questions? 


1. Arrive Early: Arrive 10 – 15 minutes before your scheduled interview time. Take into consideration
traffic you might encounter and parking.
2. Arrive Prepared: You should bring with you extra copies of your resume, a list of at least 3
professional references, and a pen and paper. Some employers may also require you to bring your
academic transcripts. All of these items should be organized in a folio.
3. Make A Good First Impression: When meeting someone for the first time, people often form
opinions about others during the first 30 seconds. Your appearance, behavior, and attitude are
important factors that contribute to that first impression.
  • Dress professionally. Dress in modern stylish clothes, no flashy colors or styles. Err on the side of being overdressed. 
  • Use make-up moderately.
  • Make sure your hair, mustache and/or beard are well trimmed.
  • Don’t overdo use of jewelry.
  • Shine your shoes, clean your fingernails, and clean your glasses.
  • Avoid strong perfumes, colognes, or aftershaves.
  • Carry yourself proudly.
  • Use a firm handshake.
  • Maintain good eye contact.


During the behavioral interview, questions are asked that are aimed at getting you to provide specific examples of how you have developed and utilized the required skill set for the job. This method is relied on to evaluate your experiences and behaviors and use them as indicators of your potential for success.
1. Give me an example of when you showed initiative and took the lead.
2. Describe a situation in which you were able to positively influence the actions of others in a desired
Problem Solving Skills/Stress Management:
1. Describe a time when you were faced with a stressful situation that demonstrated your coping skills.
2. What is your typical way of dealing with a conflict? Give me an example.
3. Tell me about the most challenging or difficult problem you have faced at work, in college or as a
volunteer. What decisions did you make and/or what steps did you take to resolve the problem? What
were the results?
Time Management/Organization:
1. Give me an example of a time when you were given a significant amount of responsibility to get
something done. What was the outcome?
2. Describe a situation in which you had several things to do in a limited time. How did you handle it?
What was the outcome?
3. Describe a goal that you established for yourself. How did you go about achieving it?
Customer Service:
1. Tell me about a time when you were dealing with a customer who was unhappy or dissatisfied with a product or service, etc. Describe the situation and your role in responding to the circumstances. What was the outcome?


1. Arriving late.
2. Arriving early. Don’t arrive more than 15 minutes early.
3. Dressing in a rush. If you select your clothes right before you leave, you won’t have time to fix things such as a loose button. Neatness counts.
4. Dressing wrong. Dressing too casually can ruin your chances. The safest choice for any interview is a tailored suit in a conservative color like black, navy, gray, or tan.
5. Not knowing your own strengths. You must be prepared to give strengths and to give specific examples illustrating your strengths.
6. Drinking. Even if others are ordering cocktails, avoid drinking alcohol.
7. Smoking. Smoking makes you look nervous. Tobacco-breath should be avoided at all times.
8. Bringing along a friend or relative. Even being seen saying goodbye to your best friend or your
spouse at the building door can make you look as if you didn’t have the nerve to get there on your
own. Being picked up afterward also reeks of dependency.
9. Not knowing about the organization or position.
10. Not preparing ahead of time and practicing questions.


1. Directive Interview: The interviewer will direct the interview by the questions he/she asks you. You are expected to do most of the talking. You may feel as if questions are being “fired” at you
2. Non-Directive Interview: The interviewer does not provide direction for the interview. He/she may
ask you what you would like to discuss and leave it to you to provide the direction of the interview.
3.  Behavioral Interview: The interviewer is seeking specific examples and responses that will give
insight into personality traits and critical skills. Questions may focus on intellectual competence,
leadership ability, team/personal skills, adjustment/flexibility, motivation, communication skills,
administrative skills, and technical skills. An example question is: “Describe a situation when you
have been stressed and how you dealt with it”. (See Appendix 4 for more information about
Behavioral Interviews)
4.Stress Interview: The interviewer will use a confrontational style to try to unsettle you in order to see
how you respond. The interviewer is not looking for “the right answer”, but the thought process you
use and your ability to respond with a challenging and creative answer.


There are several types of interviews. The employer may interview you with only one of these types,or all.
1. Phone Interview: This could replace a screening interview or follow up/second interview, especially if the employer is located a distance away. Make arrangements to be alone in your room or apartment for the interview. Have readily available a copy of your resume and questions to ask the employer. Evaluation is based on your responses, tone of voice, enthusiasm, ease of conversation, and
adaptability to the circumstances.

2. Follow-up or Second Interview: The purpose of this interview is to identify the finalists for the
position. It is on-site at the employer’s location and the candidate is interviewed by several people.
More specific questions will be asked in order to reveal certain skills and characteristics that you
possess to determine an appropriate match with the organization’s needs.

3. Group Interview: During a group interview, you are interviewed with several other candidates. You
may be asked to complete a group task, respond to certain scenarios, or to meet informally. The
employer is looking for your ability to work in a group situation, the leadership style you exhibit, your
flexibility and adaptability, and your decision-making style.

4. Selection Interview: This is the final interview. The position’s supervisor or manager will usually be the primary interviewer; however others may be involved as well.